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Product Returns

🚴‍♂ RETURN CONDITIONS 🚴‍♂

To return a product, make sure that the item
did not suffer any shock,
has not been used,
is in perfect condition,
is complete
& in its original packaging.
At #BeMojoo, safety is essential .
This is why we take the greatest care to ensure that your products arrive in perfect condition and without any damage.

🚴‍♀ PROCEDURE TO FOLLOW 🚴‍♀

1. Before returning your product, please send us an email to: sav@bemojoo.com .
2. Complete the return form provided by our team.
3. Slip the return slip into the package before closing it properly.
4. Return costs are your responsibility.
You can therefore choose the carrier of your choice. We advise you to choose a tracked package.
5. Entrust the package to the carrier.
Return address
Be Mojoo - Just Mojoo
Customer Returns
26 rue Saint Denis
92100 Boulogne-Billancourt - France
NB: If the product is returned without completing the return form, the return cannot be taken into account.

 

🛴 REFUND PERIOD 🛴

Upon receipt of the package, the BeMojoo.com team ensures that the return conditions are met and validates the refund of the order.
The order will be refunded by re-crediting the payment method (credit card, Paypal, transfer, check) within 15 days after the product is returned.
If the return conditions are not respected, Be Mojoo will not be able to refund or issue a credit for the products concerned.

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